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Use case

AI voice transcription for sales teams.

Ask one sales question without booking another meeting. The prospect records in their browser, then you review the recording, transcript, and summary.

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The short answer

A prospect opens your Magic Link, records a 60-second voice note in their browser, and hits send. HeySpeak creates a transcript and short summary after submission. You read the result in the dashboard before deciding whether a follow-up call is worth booking.

Transcription is useful when it leads to a decision

Meeting transcription starts after you have already paid the cost of a meeting. A focused voice prompt starts with a smaller ask: one question that the prospect can answer when it suits them.

This fits a specific part of the sales process. Use it after a demo, proposal, or stalled thread when one answer could clarify the next step. Use a live call when the answer will create several follow-up questions.

Transcription quality depends on audio clarity. A prospect recording from a quiet office gets a near-perfect transcript. A prospect on a windy street may produce gaps or incorrect words. Check the recording before quoting them.

The workflow

What happens between the prospect tapping send and you reading the summary.

  1. 1

    Prospect records a 60-second voice note

    You send a Magic Link with one question. The prospect opens it on any phone or laptop, taps record, and speaks for up to sixty seconds. No app, no login, no account. The audio uploads to a private Cloudflare R2 bucket the moment they hit send.

  2. 2

    HeySpeak creates a transcript

    After submission, HeySpeak sends the recording for transcription. Processing time and accuracy vary with audio quality, language, and service load.

  3. 3

    Mistral Small writes the summary

    Once the transcript exists, HeySpeak creates a short summary in the context of the question you asked. Treat it as a first pass, then check the transcript or recording before acting on an important detail.

  4. 4

    Sales rep reads the result in the dashboard

    Each submitted voice response appears with the recording, transcript, and summary. Scan the written version first, then listen when tone or exact wording matters.

The stack, in plain terms

The product keeps the source and the machine-generated views together.

  • Recording. The original answer remains available when exact wording, tone, or a proper noun matters.
  • Transcript. Use it to skim and copy useful passages. Expect mistakes in noisy recordings and check important details against the audio.
  • Summary. Use the short summary for triage, not as a substitute for the prospect's full answer.

Related pages

Where AI transcription fits in a broader async voice sales flow.

Use case

What to send after a deal goes cold

Use the same Magic Link to ask lost prospects one question. Read the transcript pattern across five deals.

Playbook

Customer discovery, twenty interviews, no calls

A six-step playbook for running real interviews async. Transcripts and summaries do the synthesis work.

Use case

Async user interviews

When voice notes replace the live call, and when they do not. Worked examples and limits.

Guide

Voice to text feedback, end to end

Longer pillar guide: the full async voice feedback workflow, from question design to acting on the transcript.

Common questions

How accurate is the transcription?
Accuracy depends on the language, microphone, background noise, and speaking style. The original recording stays alongside the transcript, so check important names, numbers, and quotes by ear.
Who processes the transcription?
HeySpeak currently uses Mistral models for transcription and summaries. If processing location or a data-processing agreement is part of your procurement review, check the current data protection page rather than relying on a general marketing claim.
What languages does it support?
The current transcription model supports English, Chinese, Hindi, Spanish, Arabic, French, Portuguese, Russian, German, Japanese, Korean, Italian, and Dutch. Results vary by recording quality and language.
How is this different from Gong, Fathom, or Otter?
Gong, Fathom, and Otter focus on conversations that already happened live. HeySpeak collects an asynchronous answer to one question. It can help you decide what needs a follow-up call, but it does not replace a live conversation when several topics need to be explored.
Can I export transcripts to my CRM?
Not yet via a native integration. For now, the workflow is read in the dashboard, copy the summary or transcript, paste into HubSpot or Pipedrive. A direct CRM sync is on the roadmap and the priority depends on how many sales teams ask for it. If you want it, tell us in the feedback link inside the dashboard.
How long are recordings stored?
Recordings are stored privately and played through time-limited links. Retention and deletion details can change, so use the current data protection page for a procurement or compliance review.

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