Event reviews and venue feedback via QR code.
Place a QR code at your event, table, or reception desk. Customers scan, speak for 60 seconds, and submit. You read the transcripts in your dashboard before the night is over.
The short answer
Why feedback forms fail at events
The standard approach is a paper form on the table or an email survey sent the next morning. Paper gets ignored. Email arrives when the customer has already moved on and the feeling has faded. What you collect is either nothing, or a number between 1 and 5 with no context.
A 4 out of 5 from someone who loved the food but hated the service looks identical to a 4 from someone who liked everything but thought the price was high. Same row in your spreadsheet, no way to tell them apart. You need to know which it was, because those are two different problems with two different fixes.
Voice feedback works at the moment. Customers scan a QR code while the experience is still fresh, tap record, and say what they actually thought. Speaking is faster and lower effort than typing for most people. The answer comes out before the internal editor kicks in. That is the version you want.
How the QR code flow works
Three steps, done once. The QR code does not expire.
1. Create your campaign
Log into HeySpeak, create a Magic Link, and write one question. Something like: “How was your experience tonight?” or “What was the highlight of the event for you?” One question produces more focused answers than five. Download the QR code image. Takes about 2 minutes.
2. Place the code
Print it at whatever size fits your venue. Common placements: table tent cards at restaurants or cafes, a sign at the event exit, the back of a receipt, a lanyard at a conference, or a screen in a hotel lobby. The code works independently of your setup on the day. Customers need only a phone with a camera and a mobile browser.
3. Read the reviews
Each response is transcribed automatically. Your dashboard shows a short AI summary for each one. Scan the summaries first. Click through to the audio or full transcript for anything that stands out. By the end of your event or service shift, you already know what worked and what did not.
Which venues and events use voice reviews
The QR code approach works anywhere customers are physically present for a defined experience.
Conferences and workshops
Place a QR code on the exit door or the badge lanyard. Ask one question: “What was the most useful thing you took from today?” You collect 30 to 50 responses per event without chasing attendees with an email form three days later, when the memory has faded.
Restaurants and cafes
A table tent with a QR code catches customers at the moment they are deciding whether they would come back. A 60-second voice note is faster than opening Google Maps and writing a review. You hear about the slow service on table 7 before it becomes a 1-star post.
Hotels and accommodation
End-of-stay feedback is almost always collected via an email survey that most guests delete. A QR code at checkout or in the room produces responses while the stay is still recent. “What would have made your stay better?” takes 30 seconds to answer and gives the property team something specific to act on.
Fitness studios and gyms
Post-class feedback works best when asked immediately. A QR code on the studio door or the instructor's tablet catches members right after a session. “What did you think of today's class?” takes less time to answer than unlocking a phone and typing a message.
Coworking spaces
Members are already in the building. A QR code at reception or in the kitchen catches them during the natural pause in their day. A monthly “What would you improve about the space?” campaign takes 5 minutes to set up and gives you a running picture of what actually matters to the people paying the membership fee.
More on collecting real feedback
Two more pages if you are thinking about replacing forms or surveys.
Common questions
Do customers need to download an app to leave a voice review?
How do I display the QR code at my venue or event?
Can I collect text reviews instead of voice notes?
How quickly do I see the feedback after an event?
Is the voice feedback private, or does it go public like Google reviews?
Can I use HeySpeak alongside Google or Tripadvisor reviews?
Know how it went before the night is over.
Five free responses to start. QR code ready in 2 minutes. No credit card.
Create your QR campaign