Problem discovery
Ask users to describe the last time they met a problem before you propose a feature.
For product managers
Collect the first answer without another meeting.
Ask one focused question, review the transcripts, and reserve live interviews for the replies that need a deeper conversation.
Create a feedback prompt
No respondent account or app download
How do product managers use async voice feedback?
Share a Magic Link with users, beta testers, or teammates. Each response arrives with the original recording, a transcript, and a short summary. That makes async voice useful for a first pass, while moderated research remains available for observation and follow-up.
Three useful jobs
Keep each prompt tied to one decision. A broad feedback inbox is harder for respondents to answer and harder for a product team to use.
Post-launch reactions
Invite customers to explain what felt clear, confusing, or unexpectedly useful.
Team input
Collect one perspective from each teammate before a retro or roadmap discussion.
Good fit
Open questions about past behavior, product reactions, beta feedback, and input that can be reviewed before a team discussion.
Use another method when
You need representative metrics, screen observation, rapid probing, or a structured survey with the same fields for each participant.
Common questions
How is voice feedback different from a survey?
A voice response lets someone explain an experience in their own words and preserves tone in the original recording. A survey is better when you need consistent fields, ratings, or quantitative analysis. The two formats can complement each other.
Can product teams use HeySpeak for retrospectives?
Yes. Ask one question before the meeting and review the replies in advance. Use the live retro for discussion and decisions rather than reading every update for the first time.
Do users need to create an account?
No. They open a Magic Link in a supported browser and can reply without a HeySpeak account or app install.
Does HeySpeak replace moderated research?
No. Async voice is useful for collecting first reactions, stories, and screening responses. A moderated session is still the better choice when you need follow-up questions, observation, or detailed usability testing.
Ask one question tied to one decision.
Create a feedback promptVoice Feedback