Guide

Turn a spoken answer into text you can review first .

The respondent records in their browser. After submission, you receive the original audio, a transcript, and a short summary in one private review flow.

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The short answer

Voice-to-text feedback is a Magic Link that asks one question and lets the recipient answer by voice in their browser. After they submit, the recording is processed into a transcript and summary for your dashboard. A written response can be offered as a separate option. Receivers do not need a HeySpeak account.

Choose the format around the question

A form is good at ratings, required fields, and structured data. A live interview is good at follow-up questions. A focused voice prompt sits between them when you need one story or explanation.

The respondent records without creating an account. You use the transcript to scan the response and return to the audio when tone, wording, or transcription quality matters.

Speaking and writing are different response modes, not levels of honesty. Offer writing when the person needs quiet, precision, or accessibility. Use voice when the answer benefits from being told.

What the receiver sees, step by step

One question, a browser recording, then processing for review.

1. They click the link

They see your question and the response choices you enabled. Voice recording needs browser microphone permission. A written reply or calendar link appears only when configured.

2. They speak the answer

They tap record, speak within the limit you set, stop, and submit. The interface lets them retry the recording before it is sent.

3. You review the processed response

The account owner receives the original audio. After processing, the transcript and summary appear in the dashboard. Check the recording before quoting or interpreting a response.

Check the complete data flow

Audio is uploaded over HTTPS and stored privately. Playback is delivered through controlled application access rather than a public recording page.

Voice collection can still involve personal data even when the respondent does not create an account. Before collecting sensitive feedback, verify the current subprocessors, regions, retention, deletion behavior, and access controls in the product documentation.

Tell respondents who will review the answer, why you need it, and how long you plan to keep it. Product security cannot replace that collection notice or your legal responsibilities.

Keep going

Two more pages on getting honest answers without the meeting.

Use case

Voice customer feedback

The why behind the score. How to collect honest customer feedback in 60 seconds without a survey or a call.

Comparison

Voice feedback vs. text forms

When async voice gives you more signal than a Typeform survey, and when it does not.

Common questions

How fast is voice-to-text feedback compared to a form?

There is no universal speed advantage. Voice can be easier when someone wants to tell a story on a phone, while a form is faster for ratings and structured fields. Compare completion and review time with your own audience.

What does the receiver actually see?

They see one question and the response choices you enabled. They can record in a supported browser without a HeySpeak account. A written reply is a separate option. The transcript is created after submission for the account owner, not shown to the respondent as an editable draft.

Why is voice plus transcript better than just text?

The original audio preserves delivery and emphasis. The transcript makes the words easier to scan and search. Neither is automatically more honest than a written answer, so keep writing available when privacy, precision, or accessibility makes it the better fit.

Is voice feedback actually secure?

Security depends on the complete data flow, retention settings, access controls, and your own lawful basis for collection. HeySpeak uses private storage and authenticated access for responses. Review the current privacy documentation and data-processing terms before collecting sensitive material.

What if a customer prefers not to speak?

Enable written responses when people may not want or be able to speak. You can also add a calendar link when live follow-up is useful. These options are configurable rather than included on every link.

Can I edit the transcript before saving the response?

No. The respondent reviews the recording state before submitting, but the generated transcript appears later in the account owner’s dashboard. Use the original audio as the source when transcription quality or wording matters.

Test one focused voice question.

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