Comparison

Loom for voice feedback.

Use Loom to show. Use HeySpeak to ask. The right choice depends on whether visual explanation or an open-ended response is the main job.

Try async voice for free

No login required for your prospects

The short answer

Loom is strongest when the message needs a screen or video. HeySpeak is designed for collecting spoken answers to one focused question. Send a Magic Link, then review the transcript and summary when the response arrives.

Side by side

Six dimensions that decide which tool fits the job.

Dimension	HeySpeak	Loom
Direction	You ask, they answer	You record, they watch
Setup for the sender	Type a question, copy a link	Screen record or face cam
Effort for the recipient	A short response, no camera	Watch the recording and respond in the available channel
Primary response flow	Collect voice or enabled written replies	Reactions and replies around a shared video
AI summary of responses	Transcript and summary in the dashboard	Check current Loom plan and AI features
Best for visual walkthroughs	No	Yes

Which direction do you need?

You want to explain something visually

Use Loom. Screen recordings, walkthroughs, and onboarding demos are exactly what it is built for. HeySpeak has no video.

You want to collect feedback from a group

Send a Magic Link with one focused question. Each person can respond on their own schedule. Review the transcripts and summaries, then follow up live where the answer needs probing.

You sent a Loom but nobody replied

First check whether the video and question were clear. If you mainly need an open-ended answer, try a focused voice link as the reply channel. It removes the need to record on camera.

You are qualifying leads after a cold outreach

Async voice can be a lightweight qualification step. Ask one diagnostic question, then book a call when the answer shows enough relevance and intent to continue.

Keep going

Read the playbook for your specific use case.

Playbook

How to do customer discovery async

Collect initial customer stories asynchronously, then choose where a live interview adds value.

Comparison

Alternatives to discovery calls

Async voice, live calls, text forms: when each one earns its place in a sales or research flow.

Common questions

Is HeySpeak a Loom alternative?

It depends on the job. Loom is a strong fit for visual explanations and screen walkthroughs. HeySpeak is built to collect open-ended voice responses to a focused question. They can also be used together.

What is the difference between HeySpeak and Loom?

Loom centers on recording and sharing video. HeySpeak centers on sending a question and collecting voice responses. HeySpeak transcribes and summarizes the responses in the dashboard, with no camera required from the respondent.

Will voice get more replies than video?

There is no universal answer. A focused voice question may feel lighter than watching and replying to a video, but some people prefer text or visual context. Test the formats with a comparable audience and measure completed responses.

Can I use HeySpeak for internal team feedback instead of Loom?

Yes. Send a Magic Link after a sprint, product decision, or strategy change. Each person can respond on their own schedule, and you can review transcripts and summaries in the dashboard. Use a live discussion when people need to challenge or build on each other's ideas.

Does the person replying need to install anything?

No. They open the Magic Link and record in their browser. They do not need an account, app, or camera. The browser will ask for microphone permission.

When should I still use Loom?

When you want to walk someone through a screen, explain a complex workflow visually, or onboard a new team member. Loom wins when the message needs to be seen, not heard. HeySpeak wins when you need an answer, not a presentation.

Ask for a voice response.

Five visible responses on the free tier. No credit card to start.

Create a Magic Link